GDPR Compliance

Effective Date: May 11, 2026

Introduction

While smooth-mend is based in Australia, we recognize and respect the data protection rights of individuals in the European Economic Area (EEA) under the General Data Protection Regulation (GDPR).

Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary to fulfill a contract with you
• Legal Obligation: Processing is necessary to comply with the law
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party

Your GDPR Rights

If you are in the EEA, you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation on how we use your data
• Right to Data Portability: Request transfer of your data to another organization
• Right to Object: Object to our processing of your personal data
• Rights Related to Automated Decision Making: Rights regarding automated decisions and profiling

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

International Data Transfers

Your information may be transferred to and processed in Australia. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

Data Protection Officer

For questions about our GDPR compliance or to exercise your rights, please contact:

Email: [email protected]
Address: Level 12, 45 Clarence Street, Sydney NSW 2000, Australia

Supervisory Authority

If you are in the EEA and have concerns about our data processing practices, you have the right to lodge a complaint with your local data protection supervisory authority.

Updates to This Notice

We may update this GDPR compliance notice from time to time. Any changes will be posted on this page with an updated effective date.